Louisville · Murray · Telehealth across Kentucky
Counseling with Kentucky Medicaid in Louisville, Murray and online
Licensed counselors who take your plan, in person or by video.
If you have Kentucky Medicaid, you can see a licensed counselor at Acadia Counseling using your plan. Every licensed counselor here takes the five Medicaid plans below. Seven of them are taking new clients now, in Louisville, in Murray and by telehealth anywhere in Kentucky.
Not sure who to see? Call and we’ll help you choose.
Kentucky Medicaid plans we accept
- UnitedHealthcareAll licensed counselors
- WellcareAll licensed counselors
- Passport by MolinaAll licensed counselors
- Aetna Better HealthAll licensed counselors
- HumanaAll licensed counselors
Not sure which plan you have? Look at the front of your Medicaid card, or call the member services number on the back. If your plan isn’t one of these five, call us before booking and we’ll talk through options.
Medicaid counselors taking new clients
Each counselor below takes all five plans and offers telehealth. Eight more licensed counselors take Kentucky Medicaid and are currently full.
Melissa Rueff
Neurodivergence (including autism and ADHD), LGBTQ+ affirming care, anxiety and depression.
Taking new clients
Megan Higashimura
PTSD, ADHD, LGBTQ+ affirming care, autism (level 1), attachment and oppositional behavior.
Taking new clients
Anna Miller
Anxiety, depression, OCD, burnout and life transitions, using CBT, DBT and ACT.
Taking new clients
What we can help with
Between them, these seven counselors work with:
- Children 5 and up, teens and families (Megan Higashimura)
- Anxiety, depression, OCD and burnout (Anna Miller)
- Teens 12 and up and adults, including neurodivergent and LGBTQ+ clients, for anxiety and depression (Melissa Rueff)
- Trauma and recovery from abuse or domestic violence (Charlene McDonald, April Cornett)
- Mood, alcohol or drug use and long-term mental health conditions (Brittany Elkins, John Bush)
- Military service and trauma (John Bush)
- Couples (John Bush, Megan Higashimura)
Read more about child and teen counseling, trauma counseling and substance use counseling. If you’re not sure who fits, call and we’ll help you choose.
In person or by telehealth
In Louisville, John Bush sees adults and couples, and Melissa Rueff sees individuals 12 and up, at Dupont Professional Towers, 4010 Dupont Circle, Suite B173. In Murray, Megan Higashimura and Anna Miller see clients at 308 S 12th Street. Charlene McDonald, Brittany Elkins and April Cornett work by telehealth only, so they can see you anywhere in Kentucky.
See our Louisville office, our Murray office or how online counseling works.
Why our $25 counselors don’t take Medicaid
Deborah Marasa, Kelsey Hamilton and Sarah Smith are counselors in training. Medicaid doesn’t cover sessions with counselors in training, so their sessions are self-pay at $25. If you’d like to use Medicaid, you’ll see one of our licensed counselors. If you’d rather pay a low flat fee, see affordable counseling.
What to expect at your first session
Your first session is a conversation about what brings you in and what you’d like to change. Your counselor will ask about your history, your health and the people who support you. You can ask questions too, about their approach, how often to meet and how long counseling might last. Bring your Medicaid card if you haven’t added it to the Client Portal.
Getting started with Medicaid
- Find your plan name and member ID on your Medicaid card.
- Request an appointment online, or call (502) 825-1375 or (270) 339-4201.
- Add your Medicaid card in the secure Client Portal, and finish your intake paperwork at least 24 hours before your first session.
- Ask your plan whether you’ll have a copay.
Sessions last about 50 to 55 minutes. See insurance and payments for every plan we accept.
Questions about Medicaid and counseling
Can my child use Medicaid for counseling?
Yes. Megan Higashimura sees children 5 and up, teens and families, and she takes all five Kentucky Medicaid plans we accept. She sees clients in Murray and by telehealth. In Louisville, Melissa Rueff sees clients 12 and up and takes all five plans.
Can I see a counselor in Louisville with Medicaid?
Yes. John Bush and Melissa Rueff are taking new clients at our Louisville office and take all five plans. Five more Medicaid counselors see Louisville residents by telehealth.
Does Medicaid cover telehealth counseling?
Ask your plan how it covers telehealth. All seven counselors above offer it, so you can meet from home.
What if I switch plans or lose coverage?
Let our office know right away, so we can check your new coverage before your next session. You can call either office or send a message through the Client Portal.
I have Medicare and Medicaid. Who can I see?
John Bush, Charlene McDonald and Brittany Elkins take both. See counseling with Medicare.
More answers are on our FAQ page.
Related support
Start counseling with your Medicaid plan
Request an appointment online, or call either office with your Medicaid card handy. We’ll help you choose a counselor.
Email us at info@acadiacounseling.com.
If you are in crisis, call or text 988. In an emergency, call 911.