Louisville · Telehealth across Kentucky
Mental health counseling with Medicare in Louisville and across Kentucky
Talk therapy your Medicare covers, in person or from home.
Since January 2024, Medicare has covered counseling from licensed professional counselors. At Acadia Counseling, seven counselors take Medicare, along with Medicare replacement and supplement plans. Three are taking new clients now. John Bush sees clients at our Louisville office and by telehealth. Charlene McDonald and Brittany Elkins see clients by telehealth anywhere in Kentucky.
Not sure who to see? Call and we’ll help you choose.
Good to know
- Taking new Medicare clients
- John Bush, Charlene McDonald and Brittany Elkins
- Where
- Louisville office on Dupont Circle, or telehealth from home
- Cost and insurance
- Medicare, Medicare replacement and supplement plans. See all plans
- Sessions
- About 50 to 55 minutes
Who this is for
Medicare covers many people 65 and older, and some younger people with disabilities. Counseling can help with concerns that are new in this stage of life, or ones you’ve carried for a long time. Our Medicare counselors who are taking new clients work with:
- Depression and low mood (John Bush, Brittany Elkins)
- Trauma, including military experiences (John Bush, Charlene McDonald)
- Recovery from abuse or domestic violence (Charlene McDonald)
- Alcohol or drug use (John Bush, Brittany Elkins)
- Long-term mental health conditions (Brittany Elkins)
John Bush also sees couples, so you and your spouse or partner can come together.
Medicare counselors taking new clients
These counselors take Medicare and are taking new clients. Four more counselors take Medicare and are currently full.
Currently full
Plans we accept
Our Medicare counselors take Medicare, plus Medicare replacement plans (often called Medicare Advantage) and Medicare supplement plans. Call us with your plan name before your first visit, and we’ll check it for you.
Your share of the cost depends on your plan. With Original Medicare, you usually pay 20% of the Medicare-approved amount after your yearly Part B deductible. A supplement plan may cover some or all of that. Medicare Advantage plans set their own copays.
These counselors also take Kentucky Medicaid plans from UnitedHealthcare, Wellcare, Passport by Molina, Aetna Better Health and Humana, plus TRICARE East and many commercial, Marketplace and EAP plans. See insurance and payments for the full list.
In Louisville or from home
John Bush sees clients at our Louisville office in Dupont Professional Towers, 4010 Dupont Circle, Suite B173 (basement level). Telehealth can be easier if driving is hard or you’re caring for someone at home. You’ll need a device with a camera, a Kentucky address and a private, stationary place. If video is new to you, a family member can help you set up before your first session.
Read more about online counseling or our Louisville office.
Getting started
- Call (502) 825-1375 or (270) 339-4201, or request an appointment online.
- Have your Medicare card and any replacement or supplement plan card ready.
- Complete your intake paperwork in the secure Client Portal at least 24 hours before your first session.
- Meet your counselor in Louisville or by video.
Sessions last about 50 to 55 minutes. If calling is easier than the online form, please call.
Questions about Medicare and counseling
Does Medicare cover counseling with an LPCC?
Yes. Since January 2024, Medicare Part B has covered counseling from licensed professional counselors who are enrolled with Medicare. John Bush, Charlene McDonald and Brittany Elkins are taking new Medicare clients.
Do you take Medicare Advantage plans?
Our Medicare counselors take Medicare replacement plans, often called Medicare Advantage, and Medicare supplement plans. Call us with your plan name so we can check it before your first visit.
Can I use Medicare for telehealth counseling?
Ask your plan how it covers telehealth counseling. Charlene McDonald and Brittany Elkins see clients only by telehealth, and John Bush offers both office and video sessions.
I have Medicare and Medicaid. Who can I see?
John Bush, Charlene McDonald and Brittany Elkins take both. Bring both cards when you call.
Can my adult child help me get started?
Yes. A family member can help with the request, paperwork or video setup. Your sessions are between you and your counselor.
More answers are on our FAQ page.
Related support
Start counseling with Medicare
Call either office with your Medicare card handy, or request an appointment online. We’ll help you choose a counselor who takes your plan.
Email us at info@acadiacounseling.com.
If you are in crisis, call or text 988. In an emergency, call 911.